PRIVACY POLICY
1. INTRODUCTION
As part of our operations, Falpine ("Falpine", "we", "our", or "us") collects and processes certain types of Personal Data relating to individuals with whom we interact. Such Personal Data may include, but is not limited to, names, email addresses, telephone numbers, business contact information, job titles, company details, billing information, technical identifiers, and any other information provided by clients, prospective clients, business partners, suppliers, vendors, employees, job applicants, website visitors, and other individuals with whom Falpine communicates or conducts business (collectively referred to as "Data Subjects").
Maintaining the trust and confidence of our Data Subjects requires that they do not suffer adverse consequences as a result of providing Falpine with their Personal Data. To this end, Falpine is firmly committed to complying with all applicable data protection laws, regulations, and recognised privacy principles to ensure the confidentiality, integrity, and security of all Personal Data processed by the Company.
This Privacy Policy describes the minimum standards governing the collection, use, storage, disclosure, transmission, retention, and disposal of Personal Data and demonstrates Falpine's commitment to processing Personal Data lawfully, fairly, transparently, and with appropriate technical and organisational safeguards.
This Privacy Policy applies to all systems, operations, technologies, websites, applications, products, and services within the Falpine environment that involve the collection, storage, use, transmission, sharing, or disposal of Personal Data. This includes, but is not limited to, our Blockchain Consulting, Tokenomics Design, Smart Contract Development and Auditing, Infrastructure and DevOps Solutions, AI Automation Solutions, Technical Support, and other professional technology services.
2. INFORMATION WE SHARE
Depending on how you interact with us, we may collect the following categories of information.
2a. PERSONAL INFORMATION
This may include:
- Full name
- Email address
- Phone number
- Company or organization
- Job title
- Country or region
- Billing information (where applicable)
2b. TECHNICAL INFORMATION
We automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring URLs
- Website usage analytics
2c. BLOCKCHAIN INFORMATION
Because some of our services involve blockchain technologies, we may process publicly available blockchain information such as:
- Wallet addresses
- Transaction hashes
- Network metadata
- Smart contract interaction records
Blockchain data is generally public and immutable. We do not control information permanently recorded on public blockchain networks.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Deliver our services
- Develop and deploy blockchain solutions
- Design tokenomics models
- Build, deploy, and maintain smart contracts
- Provide Infrastructure and DevOps support
- Develop AI-powered automation workflows
- Respond to inquiries
- Provide customer support
- Process invoices and payments
- Improve our website and services
- Monitor platform performance and security
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Communicate service updates
4. AI AUTOMATION SERVICES
Where we provide AI-powered automation solutions, we may process information submitted by clients solely for the purpose of delivering the requested service.
Unless otherwise agreed:
- Client data is not used to train public AI models.
- We implement reasonable safeguards to protect client information.
- Access to client data is limited to authorized personnel and service providers as necessary to deliver the service.
Clients remain responsible for ensuring they have the necessary rights to provide data processed through AI solutions.
5. SMART CONTRACT DEVELOPMENT
When developing or auditing smart contracts, we may receive:
- Project documentation
- Source code
- Technical specifications
- Testnet or mainnet deployment information
- Wallet addresses used for testing
This information is used solely for delivering the contracted services and is handled in accordance with appropriate security practices.
6. INFRASTRUCTURE AND DEVOPS SERVICES
For Infrastructure and DevOps engagements, we may receive temporary or ongoing access to cloud environments, servers, deployment pipelines, repositories, monitoring systems, or infrastructure configurations.
We use such access exclusively to perform the requested services and implement reasonable administrative, technical, and organizational measures to protect client environments.
7. TOKENOMICS CONSULTING
During tokenomics engagements, we may receive confidential business information including:
- Token distribution models
- Business strategies
- Financial projections
- Governance structures
- Ecosystem designs
Such information is treated as confidential and is used only for providing the requested consulting services
8. LEGAL BASIS FOR PROCESSING
Where applicable, we process personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where required by law.
9. INFORMATION SHARING
We do not sell your personal information. We may share information with:
- Cloud hosting providers
- Infrastructure providers
- Payment processors
- Analytics providers
- Professional advisers
- Regulatory authorities where legally required
- Service providers assisting in delivering our services.
All third parties are expected to protect your information in accordance with applicable laws and contractual obligations.
10. INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries other than your country of residence.
Where required, we implement appropriate safeguards to ensure personal information remains adequately protected during international transfers.
11. DATA SECURITY
We implement reasonable technical and organizational security measures including:
- Encryption where appropriate
- Secure infrastructure
- Access controls
- Authentication mechanisms
- Security monitoring
- Regular software updates
- Backup and disaster recovery procedures
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
12. DATA RETENTION
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
After the applicable retention period, information will be securely deleted or anonymized where appropriate.
13. YOUR RIGHTS
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the details below.
14. CHILDREN'S PRIVACY
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. THIRD PARTY SERVICES
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party services they access.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised "Last Updated" date.
17. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: admin@falpine.io
Website: https://falpine.io
18. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to the jurisdictions in which Falpine operates, without prejudice to any mandatory data protection laws that apply to users in other regions.